Shipping Policy

SHIPPING & DELIVERY POLICY

Last updated February 22, 2024



This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.infernohaven.com/pages/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Standard Ground and Expedite shipping on all orders.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

PROCESSING TIMES:

Orders typically ship within 1-3 business days after being placed. Please note that some items, such as grills, may require additional processing time due to their size and weight. You will be notified of any extended processing times at checkout. During peak seasons or holidays, processing times may be slightly longer.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.infernohaven.com/pages/terms-of-service.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: sales@infernohaven.com